Our insurance coordinator deals with many different insurance companies. Some companies offer many different dental and medical plans. These companies can change benefits, co-pays, and deductibles many times throughout the year. We do our best to provide you with accurate coverage estimates based on information available to us. At times, it is almost impossible to accurately estimate a patient’s insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. Dealing with these companies can be difficult and time consuming. To help you avoid delayed reimbursement from your insurance company, we ask that you keep us informed of any change to your insurance. It is important that all information about you and your insurance is current.
Although we will gladly file a claim on your behalf, you may wish to submit the claim yourself. In general, insurers process claims filed directly by patients faster than those filed by the service providers (dental offices).
Further, most dental insurance policies are limited and often only pay for a portion of the procedures that may need to be done.
The majority of dental plans reimburse approximately 30-80 percent of treatment costs. To help control administrative costs, which are ultimately reflected in lower fees, we require payment of all fees directly to our office. As a courtesy to our patients with medical and/or dental benefit plans, we will gladly fill out all insurance forms, and provide all necessary documentation to the insurance company. As noted above, it is often advantageous for you to submit them directly to the insurance company.